ABOUT US
Operations should always run like clockwork. Everything should chime in time with everything else, because anything that is out of place is sure to throw everything into disarray. This is how we know when operations are efficient and effective, and this is why companies come to us when they want their operations to do what it's supposed to do. We know how to make your operations work for you, and work for you well. Let's do it now.
FEATURED RESOURCES
WAIBEL UNIFIES THEIR HVAC SERVICES WITH FIELDPOINT'S FIELD SERVICE SOFTWARE
When a decision was made to turn to Fieldpoint’s field service software, unifying their service and construction departments and integrating with various systems was of utmost importance to Cooper and Waibel, as the company envisioned to utilize additional software that can be integrated with Fieldpoint for greater business potential. It merged operations into a single unified platform.
CARPRETRIGHT INTRODUCE FIELD MANAGEMENT SOFTWARE
Kirona’s software allowed Carpetright to share home consultants across stores rather than permanently allocating one to each store. Customers can now see a home consultant much faster, and with the help of geographical profiling, 20,000 more home visits were made year-on-year. The estimated sales increased by 30%, while travel costs remained static.
EMPOWERING XEROX'S FIELD-SERVICE FORCE WITH AUGMENTED REALITY
The Xerox team realized exceptional results in several areas of their service operation after implementing Fieldbit, including 76% improvement of remote resolution rates within 4 months of implementing Fieldbit, 67% improvement in First Time Fix (FTF) rates, 20% increase in FE utilization, and the total elapsed time to resolve a service request was reduced by 2 hours.
ROUTE OPTIMIZATION AND RESOURCE TRACKING MADE EASY WITH FIELD SERVICE MANAGEMENT APP
Path-Tec partnered with RapidValue to build a mobile application to track delivery records and collection operations. The simple user interface allowed the collection of samples and delivery operations in a few clicks. The courier can easily record all items delivered or collected, select a tracking status, and capture the proof of collection and delivery. The app enabled couriers to receive a daily job list on their smartphones.